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Waiting-Room

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How-To, Retain

How to Improve Wait Time for Patients

In a survey commissioned last year by UX-design agency Sequence, 85 percent of those surveyed describe seeing their doctor between 10 and 30 minutes past their scheduled appointment time, and 63 percent say that waiting is “the most stressful part of the doctor appointment experience.”  As the report points out, “there is room for improvement.” […]