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Care, Insights

What Times of Year are Doctors the Busiest?

Although Americans in general are known for not being great at taking vacations, doctors especially can find it hard to take time off. Schedules are busy, and with a finite number of appointment slots available, it’s difficult to finally unplug and take a well-deserved break. And while schedules may seem packed at all times throughout […]


How Cell Phones Are Changing the Therapist-Patient Relationship

In my training as a psychiatrist and psychoanalyst, I’ve learned to pay close attention to the details: I notice when my patients change their tone of voice, when the flow of their ideas shifts direction, or when they seem to enter a new emotional state. This focus on my patients is essential to doing my […]


What Are the Most Useful Languages for Doctors?

The United States is a rapidly diversifying nation. By the end of this century there may no longer be any ethnic majority in the United States. As doctor’s clientele continue to change, doctors may wonder, what will patients be looking for in their next doctor? With millions of searches and appointment bookings through Zocdoc each […]

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Patients Skeptical of the Flu Vaccine? Here’s How to Reason With Them

The flu season is in full swing, and when it comes to prevention, you already know that the flu vaccine is one of the best solutions. Yet year after year patients, aren’t on keen on getting the vaccine. In fact, according to recent data by the Centers for Disease Control and Prevention (CDC), between 2014…

Care, Retain

How Does Age Impact Patient Satisfaction?

If you walked into the average medical practice on any given day, you would see patients ranging in age from 1 to 101. Understanding and adapting to the needs of such a diverse group of patients is challenging. Many offices are struggling with this, and patient dissatisfaction is at an all-time high. In the Patient-Provider […]

Care, Retain

Solving the Patient-Physician Communications Dilemma

When psychologist Dominick Frosch first moved to Palo Alto several years ago, one of his first priorities was to establish himself with a new primary care physician. Frosch has Type 1 diabetes, and having a rapport with a doctor to help manage his chronic condition was crucial. But when Frosch walked out of the exam […]