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Patient Flow

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How to Improve Wait Time for Patients

In a survey commissioned last year by UX-design agency Sequence, 85 percent of those surveyed describe seeing their doctor between 10 and 30 minutes past their scheduled appointment time, and 63 percent say that waiting is “the most stressful part of the doctor appointment experience.”  As the report points out, “there is room for improvement.” […]

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What is Healthcare Revenue Cycle Management?

When it comes to running your practice more efficiently, maintaining a steady cash flow and driving revenue, you must make healthcare revenue cycle management a priority. Healthcare revenue cycle management (RCM) is the medical billing cycle that physicians, hospitals, and healthcare systems use to manage the administrative and clinical aspects of processing claims, payments and […]