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Care, Optimize

Can Online Booking Help Fill Last-Minute Cancellations?

One of the more frustrating aspects of running a practice, regardless of specialty, is last-minute cancellations. Not only are these squandered appointments unfair to other patients who need an appointment, but they can also lead to significant losses in revenue. Kenneth T. Hertz, principal of Medical Group Management Association, stresses that last-minute cancellations are a […]